Privacy Policy

Effective Date: 15 May 2025

At GRPHX, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.grphx.com or interact with us in any way.

1. Information We Collect

We collect information you provide directly to us, such as:

Name, email address, phone number
Shipping and billing address
Payment information (processed securely via third-party gateways)
Order details and purchase history

We also collect data automatically when you use our site, including:

IP address and device information
Browser type and access times
Pages viewed and referring websites

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates and customer service communications
Improve and personalize your shopping experience
Prevent fraudulent activity
Send promotional emails (if you’ve opted in)

You can unsubscribe from marketing emails at any time by clicking the link at the bottom of any email.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

Trusted service providers (e.g., payment processors, shipping partners)
Legal authorities, if required by law
Analytics services to improve website functionality

All third-party services comply with privacy standards and handle data responsibly.

4. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences
Track site performance and usage
Deliver targeted advertising (only with your consent)

You can control cookie settings through your browser.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Withdraw consent for data processing

To exercise these rights, contact us at grphx.shop@gmail.com.

6. Data Security

We take data security seriously. Your personal information is stored on secure servers, and transactions are encrypted using SSL technology. We implement industry-standard safeguards to protect your data.